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Living our best outdoor life with our Coolcabanas
Last summer my kids and I arrived at the beach at Noosa for the first day of our two week holiday. As I went about setting up our spot for the day - towels, surfboards, our yeti cooler and our beach umbrella - a gust of wind picked up said umbrella and scooted it down the beach. Somewhat embarrassed I took chase and quickly packed it away as I wasn’t going to be chasing after a recalcitrant umbrella all day! Looking around I noticed quite a number of square open Cabanas that were already set up along the beach. It actually reminded me of a beautiful scene from the Mediterranean. They all looked perfectly secure, bright and most importantly offered great shade and a good amount of space to stand underneath! So I got googling and found that there was a retailer on Hastings St - Paradise Lifestyle - and so within 30 mins we had our very own Coolcabana all set up on the beach - and a few days later a set of lounges too! (As a side note a day or two later we were back at the beach looking the goods and we were approached by a Coolcabana Rep who gave the kids and I a branded white cap each - great marketing btw - and we wear them all the time - just a thought it would also be awesome to see some other branded accessories like Cooler bags & flasks/insulated water bottles added to the Coolcabana family too!).
So we now use our Coolcabana set up at every opportunity (it lives permanently in the back of the car over summer) at the river, the lake, swim meets and even in our backyard…
I am usually a HUUGE supporter of this company but recently was really disappointed. I have bought the original tent and several accessories. I had bought the original chairs and they came in a pair with a bag right before the ones with the neck rest were available. I waited til the next year to purchase the new chairs only to find out when it was delivered that it was only ONE chair for the price I originally paid for TWO CHAIRS. I will admit to not reading the FINE PRINT but come on guys! Why does this one chair cost as much as what I paid for the TWO original chairs just for a small change!!! That’s not good business. I really don’t want to send this chair back and get my money back because I was so excited to FINALLY get the neck rest but was hoping for the same two chairs as before.
returning the chairs
Product is great. Return policy for the chairs is not! I already provided feedback in my email. A 2 week return policy after purchase date and a $25 shipping fee PER ITEM is lousy.